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Guide

The questions that separate the quotes

Every contractor will answer these. The differences between the answers are where the useful information is.

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Guide7 sections1 min readTorrance, CA

Get it looked at

Three questions, and up to three Torrance contractors. Free either way.

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Get it looked at

Three questions, and up to three Torrance contractors. Free either way.

Step 1 of 6

What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

No fee, no obligation, nothing to cancel.

"What underlayment, and how are the valleys done?"

A contractor who enjoys this question is usually the one whose roof lasts. A contractor who deflects it to brand names is quoting a different job.

"What is your licence number, and who holds it?"

The follow-up matters more than the answer: does the entity on the licence match the entity on the paperwork, and is it active today?

"Who is actually doing the work?"

Employees, or subcontractors? Both are fine, but subcontracted crews change who carries the workers compensation cover and who stands behind the workmanship warranty.

"What does your workmanship warranty cover, and for how long?"

Material warranties come from the manufacturer and are conditional on correct installation. The workmanship warranty is the contractor's own promise, and it is worth exactly as much as the company behind it.

"Can I see a job you finished five years ago?"

Anybody can show you a roof completed last month. A roof that has been through five winters shows how the edges, valleys and penetrations were actually detailed.

"What happens if the decking is rotten?"

You want a rate, not a reassurance. Some rot is likely on any older roof and the rate is the only thing that keeps that predictable.

In short

Six questions, three contractors, one afternoon. It is the cheapest insurance available on a job this size.

Related questions

Are gutters included in a re-roof?

Usually not, unless the quote says so. If they are near the end of their life, replacing them during the re-roof is meaningfully cheaper than doing it later, because the crew and the staging are already there.

Should I take the cheapest quote?

Not automatically. Put the quotes side by side on layers, not on totals — underlayment, ice-and-water, drip edge, valley treatment, ventilation, decking allowance, warranty. Cheap usually means less of those, not the same roof for less money.

It is leaking right now. What do I do?

Move what you can out of the way, put a bucket under it, and if there is a bulge in the ceiling put a small hole at its lowest point to let the water out in one place rather than bringing the whole panel down. Then mark your request as an emergency — those go out first.

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